Privacy Policy
Last Updated: November 29, 2025
Applicable Domain: https://alertachart.com
1. General Information
Alerta Chart ("we", "app", or "site") is a platform that helps users monitor cryptocurrency prices, create alerts, and manage watchlists. This privacy policy has been prepared to protect the privacy of our users.
2. Data Collection
When you create an account (by signing in with Apple or Google), the following information is collected:
- Email address: For account management and communication
- Name: For profile information
- Authentication provider: Apple or Google
- Subscription information: Premium membership status and expiration date
The data we collect is minimal and only necessary for the app to function, and is never shared with third parties.
3. Data Usage
Collected data is used only for the following purposes:
- User account management
- Providing premium subscription services
- Sending price alerts
- Personalizing app features
- Providing technical support
Your data is never used for advertising, marketing, or third-party services.
4. Third-Party Services
The application uses the following secure infrastructure for data storage and management:
- Railway PostgreSQL: Secure storage of user data
- Apple Sign In: Secure authentication (iOS)
- Google Sign In: Secure authentication (Android/Web)
These services provide secure data storage servers and are subject to their own privacy policies.
5. Third-Party Sharing
Your personal data is never shared, sold, or rented to third parties.
Your data will not be disclosed in any way except for legal obligations (court orders, etc.).
6. User Rights
Under GDPR and data protection laws, you have the following rights:
- Right to Access: Learn what data is collected about you
- Right to Rectification: Request correction of inaccurate information
- Right to Erasure: Delete your account and all data (Settings > Delete Account)
- Right to Data Portability: Obtain a copy of your data
- Right to Object: Object to data processing
To exercise these rights, contact us at info@alertachart.com.
7. Account Deletion
You can delete your account at any time from Settings > Delete Account.
Account deletion is irreversible and all your data (profile, alerts, settings) will be permanently deleted. If you have an active premium subscription, you must manually cancel it from App Store or Google Play settings.
8. Cookies
Our site only uses essential technical cookies to improve user experience.
Advertising or analytics cookies are not used.
9. Children's Privacy
Our services do not target users under 13 years of age, and personal data from this age group is not knowingly collected.
10. Security
Data security is our priority. We implement the following measures to protect your data:
- Secure data transmission with SSL/TLS encryption
- Secure database infrastructure (Railway PostgreSQL)
- Secure authentication with OAuth 2.0
- Regular security updates
However, no data transmission over the internet can be guaranteed to be 100% secure.
11. Changes
This privacy policy may be updated from time to time. Significant changes will be notified within the app. The current version will always be published at https://alertachart.com/privacy.
12. Contact
For questions or requests about our privacy policy: