Privacy Policy

Last Updated: November 29, 2025

Applicable Domain: https://alertachart.com

1. General Information

Alerta Chart ("we", "app", or "site") is a platform that helps users monitor cryptocurrency prices, create alerts, and manage watchlists. This privacy policy has been prepared to protect the privacy of our users.

2. Data Collection

When you create an account (by signing in with Apple or Google), the following information is collected:

  • Email address: For account management and communication
  • Name: For profile information
  • Authentication provider: Apple or Google
  • Subscription information: Premium membership status and expiration date

The data we collect is minimal and only necessary for the app to function, and is never shared with third parties.

3. Data Usage

Collected data is used only for the following purposes:

  • User account management
  • Providing premium subscription services
  • Sending price alerts
  • Personalizing app features
  • Providing technical support

Your data is never used for advertising, marketing, or third-party services.

4. Third-Party Services

The application uses the following secure infrastructure for data storage and management:

  • Railway PostgreSQL: Secure storage of user data
  • Apple Sign In: Secure authentication (iOS)
  • Google Sign In: Secure authentication (Android/Web)

These services provide secure data storage servers and are subject to their own privacy policies.

5. Third-Party Sharing

Your personal data is never shared, sold, or rented to third parties.

Your data will not be disclosed in any way except for legal obligations (court orders, etc.).

6. User Rights

Under GDPR and data protection laws, you have the following rights:

  • Right to Access: Learn what data is collected about you
  • Right to Rectification: Request correction of inaccurate information
  • Right to Erasure: Delete your account and all data (Settings > Delete Account)
  • Right to Data Portability: Obtain a copy of your data
  • Right to Object: Object to data processing

To exercise these rights, contact us at info@alertachart.com.

7. Account Deletion

You can delete your account at any time from Settings > Delete Account.

Account deletion is irreversible and all your data (profile, alerts, settings) will be permanently deleted. If you have an active premium subscription, you must manually cancel it from App Store or Google Play settings.

8. Cookies

Our site only uses essential technical cookies to improve user experience.

Advertising or analytics cookies are not used.

9. Children's Privacy

Our services do not target users under 13 years of age, and personal data from this age group is not knowingly collected.

10. Security

Data security is our priority. We implement the following measures to protect your data:

  • Secure data transmission with SSL/TLS encryption
  • Secure database infrastructure (Railway PostgreSQL)
  • Secure authentication with OAuth 2.0
  • Regular security updates

However, no data transmission over the internet can be guaranteed to be 100% secure.

11. Changes

This privacy policy may be updated from time to time. Significant changes will be notified within the app. The current version will always be published at https://alertachart.com/privacy.

12. Contact

For questions or requests about our privacy policy:

📧 info@alertachart.com

© 2025 Alerta Chart. All rights reserved.