Privacy Policy

Last Updated: November 29, 2025

Valid Domain: https://alertachart.com

1. General Information

Alerta Chart ("we", "application" or "site") is a platform that helps users monitor cryptocurrency and stock prices, create alerts, and manage watchlists. This privacy policy has been prepared to protect the privacy of our users.

2. Collected Data

When you create a user account (by logging in with Apple or Google), the following information is collected:

  • Email address: For account management and communication
  • Name: For profile information
  • Login provider: Apple or Google
  • Subscription info: Premium membership status and expiration date

The data we collect is the minimum level necessary for the application to function and is absolutely not shared with third parties.

3. Use of Data

The collected data is used only for the following purposes:

  • User account management
  • Provision of premium subscription services
  • Sending price alerts
  • Personalization of application features
  • Providing technical support

Your data is never used for advertising, marketing, or third-party services.

4. Third-Party Services

The application uses the following secure infrastructures for data storage and management:

  • Railway PostgreSQL: Secure storage of user data
  • Apple Sign In: Secure authentication (iOS)
  • Google Sign In: Secure authentication (Android/Web)
  • Alpaca Markets: Exchange data provider (User credentials are not shared)

These services provide secure data storage servers and are subject to their own privacy policies.

5. Third-Party Sharing

Your personal data is never shared, sold, or rented to any third party.

Except for legal requirements (court order, etc.), your data will not be disclosed in any way.

6. User Rights

Pursuant to GDPR and KVKK, you have the following rights:

  • Right of Access: Learning what data is collected about you
  • Right to Rectification: Requesting correction of incorrect information
  • Right to Erasure: Deleting your account and all your data (Settings > Delete Account)
  • Data Portability: Receiving a copy of your data
  • Right to Object: Objecting to data processing

To exercise these rights, you can contact us at info@alertachart.com.

7. Account Deletion

You can delete your account at any time from the Settings > Delete Account option.

Account deletion is irreversible and all your data (profile, alerts, settings) is permanently deleted. If you have a premium subscription, you must manually cancel it from your App Store or Google Play settings.

8. Cookies

Our site only uses essential technical cookies to improve the user experience.

No cookies are used for advertising or analysis purposes.

9. Children's Privacy

Our services do not target users under the age of 13 and personal data belonging to this age group is not knowingly collected.

10. Security

Data security is our priority. We implement the following measures to protect your data:

  • Secure data transmission with SSL/TLS encryption
  • Secure database infrastructure (Railway PostgreSQL)
  • Secure authentication with OAuth 2.0
  • Regular security updates

However, no data transfer over the internet can be guaranteed to be 100% secure.

11. Changes

This privacy policy may be updated from time to time. Significant changes will be announced within the application. The current version will always be published at https://alertachart.com/privacy.

12. Contact

For questions or requests about our privacy policy:

📧 info@alertachart.com

© 2025 Alerta Chart. All rights reserved.